Job Description

Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Why Work With Us?

At School of Rock, we are more than a music school — we are a performance-based community that transforms lives through music, mentorship, teamwork, and live performance. As one of the fastest-growing School of Rock locations worldwide, we are seeking a highly motivated, energetic, and relationship-driven Studio Coordinator to help lead our front-of-house operations, student experience, and sales growth.

This role is ideal for someone who thrives in a fast-paced environment, loves connecting with people, and is motivated by building relationships, growing enrollment, and creating an exceptional customer experience.

The Studio Coordinator serves as the first impression of the school and works closely with leadership, instructors, students, and families to ensure the studio operates smoothly while helping drive new student enrollment and retention.

What You’ll Do

Sales & Enrollment

Lead tours for prospective students and families with enthusiasm and professionalism

Build relationships with prospective customers and confidently present School of Rock programs

Follow up on leads, inquiries, and trial students via phone, text, and email

Support monthly enrollment and retention goals

Maintain accurate customer and lead information in the CRM system

Assist with student onboarding, scheduling, and registration

Help create referral and community outreach opportunities

Customer Experience

Create a welcoming, high-energy environment for students, families, and guests

Greet students and parents promptly and professionally

Provide exceptional customer service and proactively address questions or concerns

Support student retention through strong communication and relationship-building

Assist in creating a positive and organized front-of-house culture

Operations & Administration

Manage complex lesson and rehearsal scheduling

Assist with billing, account management, attendance, and administrative reporting

Handle opening and closing procedures

Maintain studio organization, cleanliness, and professionalism

Support events, performances, marketing initiatives, and community partnerships

Assist the General Manager with operational and administrative projects

Ensure adherence to all School of Rock safety, supervision, and code of conduct policies

Leadership & Team Support

Collaborate closely with instructors, show directors, and leadership teams

Support communication between staff, students, and families

Help maintain a strong team culture built on accountability, positivity, and professionalism

Assist with onboarding and training new front desk staff as the school grows

What We’re Looking For

2+ years of experience in sales, customer service, hospitality, membership sales, retail management, admissions, or front desk operations

Strong communication and relationship-building skills

High-energy personality with a welcoming and outgoing demeanor

Organized and detail-oriented with strong multitasking ability

Comfortable working in a fast-paced, people-focused environment

Ability to work independently while contributing positively to a team

Professional problem-solving and conflict-resolution skills

Passion for music, arts education, youth development, or community-building is a major plus

What Makes Someone Successful in This Role

You love talking to people and building relationships

You are energized by helping families find the right fit

You enjoy balancing sales, operations, and customer experience

You thrive in an active, community-driven environment

You take initiative and solve problems proactively

You are motivated by growth, goals, and team success

Benefits:

Bonus opportunities tied to enrollment and studio performance

Opportunities for advancement and leadership growth

Positive, music-filled work environment

Flexible scheduling

Employee discounts and program perks

Opportunity to make a meaningful impact in students’ lives through music education

School of Rock is the original performance-based, interactive music school founded in 1998. With hundreds of schools worldwide, School of Rock helps students develop musical proficiency, confidence, teamwork, and life skills through performance-based music education.

We are proud to be an equal opportunity employer committed to creating an inclusive, supportive, and empowering workplace for all employees and students.

By clicking 'SUBMIT' you recognize that you are applying for work with an independently owned and operated franchise of School of Rock, not School of Rock, LLC. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Wage and benefit programs can vary among franchisees.

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